Terms and Conditions
Welcome to our customizable DIY paper puzzle delivery e-commerce website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, you agree to these terms and conditions. If you do not agree, please do not use our website.
2. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your data.
3. Product Customization
Our products are customizable DIY paper puzzles. Customers can upload images for customization, and we ensure the privacy and security of these images as detailed in our privacy policy.
4. Pricing
All prices are displayed in Indian Rupees (INR). Prices are subject to change without notice.
5. Shipping
We offer fast and reliable shipping. Delivery timelines range from 3-7 working days, depending on your location. Shipping charges may apply based on the order size and destination.
6. Refunds & Cancellations
Our refund and cancellation policy is designed to ensure a hassle-free experience. Refunds and cancellations can be processed within 5-7 working days from the date of request. For detailed information, please refer to our Refunds & Cancellations Policy.
7. User Responsibilities
Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of THEJAS SREERANGA CONNECTS PRIVATE LIMITED and is protected by intellectual property laws.
9. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website.
10. Contact Us
If you have any questions or concerns about these terms, please contact us at:
- Phone: +91 628 143 7985
- Email: jashwanth@artly.co.in
- Address: THEJAS SREERANGA CONNECTS PRIVATE LIMITED, 8-90/54/1 Dwaraka Nagar Phase 2, Boduppal, Hyderabad, Telangana, 500092
Privacy Policy
We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect personal information from you in various ways, including when you visit our website, register on the site, place an order, subscribe to our newsletter, fill out a form, or upload images for product customization.
The types of personal information we may collect include your name, email address, mailing address, phone number, and payment information.
2. How We Use Your Information
We use the information we collect from you to:
- Process your orders and deliver the products you have purchased
- Personalize your experience on our website
- Improve our website and customer service
- Send periodic emails regarding your order or other products and services
3. Protecting Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and access controls.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
5. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
6. Your Consent
By using our site, you consent to our website’s privacy policy.
7. Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
8. Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
- Phone: +91 628 143 7985
- Email: jashwanth@artly.co.in
- Address: THEJAS SREERANGA CONNECTS PRIVATE LIMITED, 8-90/54/1 Dwaraka Nagar Phase 2, Boduppal, Hyderabad, Telangana, 500092
Refunds & Cancellations Policy
We want you to be completely satisfied with your purchase from our customizable DIY paper puzzle delivery e-commerce website. This Refunds & Cancellations Policy outlines the terms and conditions regarding the return, refund, and cancellation of your orders.
1. Returns
If you are not satisfied with your purchase, you may return the item(s) within 14 days of receipt for a refund or exchange. To be eligible for a return, the item(s) must be unused, in the same condition that you received them, and in the original packaging.
To initiate a return, please contact our customer service team with your order number and reason for the return. We will provide you with instructions on how to return the item(s) to us.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 working days.
3. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.
4. Cancellations
You may cancel your order within 24 hours of placing it. To cancel an order, please contact our customer service team with your order number. If your order has already been shipped, it cannot be canceled, and you will need to follow the return process.
5. Contact Us
If you have any questions about our Refunds & Cancellations Policy, please contact us using the information below:
- Phone: +91 628 143 7985
- Email: jashwanth@artly.co.in
- Address: THEJAS SREERANGA CONNECTS PRIVATE LIMITED, 8-90/54/1 Dwaraka Nagar Phase 2, Boduppal, Hyderabad, Telangana, 500092